Pickups & Customer Support

Use the account contact method shown in your service documents and provide the site, stream, container count, readiness, access notes, and requested date. A request is scheduled only after confirmation.

Contact Greenflow as early as possible. Route cutoffs, cancellation charges, equipment needs, and regulatory timing may limit changes, so wait for written confirmation.

Keep the material secured, note any storage or safety concern, and contact support with the service date and site details. Greenflow will verify the route record and provide the next available action.

Describe the material, immediate risk, quantity, location, and deadline. Greenflow assesses whether an expedited service is available; it is not an emergency-response promise.

Use the contact listed on your quote, invoice, or service record, or submit the website contact form. Include the site and service reference without sending sensitive personal or medical information.